Business hours: 9am-5pm (PST):
- ACH + Wire (domestic + international)
- USDS Deposits
- Crypto Withdrawals
24/7 transactions:
- Trades
- USDS Withdrawals
- Crypto Deposits
The reason that crypto withdrawals can sometimes take longer is because our Financial partner, Prime Trust, uses cold storage wallets, that have a higher level of security, and therefore require more time to process.
Have more questions? Please submit a support ticket.